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Response Services

Overview
When you practice distance selling (whether through the Internet, direct mail or catalogues) you would like your customers to be able to order from you in an easy manner. When you send out a questionnaire or you hold a customer survey, you are eagerly looking forward to the feedback you will receive. So when you send out a mailing that requires such a response, you want to make sure you have done everything to acquire it.

One option to obtain a response would be to include a reply card or envelope in your mailing to your customers. As you pay for this response, you make it hassle and cost free for them to get back to you. Another option is to open a PO Box. In this case, your customer will have to be for sending a reply back to you. A benefit for both options, is that they give the impression that you are based in the Netherlands.


Some product details

Business Reply Service
  • A 24-hour response service to an address in the Netherlands.
  • Your business reply item will have a local look.
  • Maximum weight for letterbox packets: 2kg.
  • Maximum weight for parcels: 30kg.
PO Box Service
  • You can use the PO Box number as a local return address.
  • You do not pay for any responses sent to your PO Box.
  • It creates a professional image with a local look.


Download more detailed information
International Business Reply Service (IBRS)
We can also offer you the PostNL IBRS service. The reply number will actually be the same as your Business Reply number and you do not have to pay an additional subscription fee.